Pointknown

Terms & Conditions

These Terms & Conditions govern your use of the Pointknown website and describe the terms that apply when accessing and using our online content and services.

Last Updated: August 11, 2026

1. Acceptance of These Terms

By accessing or using the Pointknown website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the website.

These Terms & Conditions apply to your use of the Pointknown website and its publicly available content. Separate agreements, proposals, scopes of work, or other contractual documents may apply to specific services or projects provided by Pointknown.

2. Use of the Website

You may use this website for lawful purposes and in a manner consistent with these Terms & Conditions.

You agree not to use the website in a way that could damage, disable, overburden, interfere with, or impair the operation of the website or its associated systems.

You may not attempt to gain unauthorized access to any portion of the website, its systems, accounts, or associated services.

3. Pointknown Services and Information

Pointknown provides existing conditions documentation and related services, which may include laser scanning, LiDAR capture, drone imagery, 360-degree documentation, point-cloud data, Revit models, CAD and PDF deliverables, SketchUp models, and related documentation.

Information about our services presented on this website is provided for general informational purposes. The availability, scope, specifications, schedule, pricing, and deliverables for a particular project are determined by the applicable proposal, scope of work, service agreement, or other written agreement between Pointknown and the client.

4. Project Information and Examples

The website may feature completed projects, project descriptions, photographs, videos, drawings, models, imagery, or other examples of Pointknown's work.

Project examples are presented to illustrate our capabilities and experience. They should not be understood as a guarantee that a future project will produce identical results, deliverables, accuracy, schedule, or scope.

Certain project information may be subject to client, owner, architect, contractor, or other third-party restrictions. Pointknown does not represent that every project example contains complete project information.

5. Intellectual Property

Unless otherwise stated, the Pointknown website and its content are owned by or licensed to Pointknown and are protected by applicable intellectual property laws.

This may include text, graphics, logos, photographs, videos, illustrations, website designs, page layouts, documentation, and other original materials appearing on the website.

You may view and access website content for personal or legitimate business purposes. You may not reproduce, distribute, modify, publish, transmit, sell, license, or create derivative works from Pointknown website content without prior written permission, except where permitted by applicable law.

6. User-Submitted Information

If you submit information through the Pointknown website, including through contact forms, you represent that the information you provide is accurate to the best of your knowledge and that you have the right to provide it.

You should not submit confidential, proprietary, or sensitive information through a general website contact form unless Pointknown has specifically requested that information through an appropriate communication channel.

Information submitted through the website may be handled in accordance with our Privacy Policy .

7. Accuracy of Website Information

Pointknown makes reasonable efforts to keep website information accurate and current. However, information on the website may occasionally contain errors, omissions, outdated information, or other inaccuracies.

Pointknown reserves the right to update, modify, correct, or remove website content at any time without prior notice.

Website content should not be relied upon as a substitute for project-specific professional advice, documentation, specifications, or contractual requirements.

8. Third-Party Websites and Services

The Pointknown website may contain links to websites, platforms, tools, or services operated by third parties.

These links are provided for convenience or informational purposes. Pointknown does not control and is not responsible for the availability, content, security, policies, or practices of third-party websites or services.

Your use of third-party websites or services is subject to the terms and policies established by those third parties.

9. Prohibited Uses

You may not use the Pointknown website or its content to:

  • Violate any applicable law or regulation.
  • Attempt to gain unauthorized access to the website or associated systems.
  • Introduce malicious code, viruses, or other harmful technologies.
  • Interfere with the operation or security of the website.
  • Scrape, copy, reproduce, or systematically extract substantial website content without permission.
  • Misrepresent your identity or affiliation with another person or organization.
  • Use Pointknown's name, branding, content, or materials in a misleading or unauthorized manner.

10. Disclaimer of Warranties

The Pointknown website and its publicly available content are provided on an "as is" and "as available" basis to the extent permitted by applicable law.

Pointknown does not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from harmful components.

Pointknown also does not guarantee that information presented on the website will meet every user's particular requirements or expectations.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Pointknown and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of, or inability to use, the website or its content.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Pointknown and its owners, employees, contractors, and service providers from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the website, your violation of these Terms & Conditions, or your infringement of another party's rights.

13. Changes to These Terms

Pointknown may update or revise these Terms & Conditions from time to time.

Updated terms will be posted on this page with a revised "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.

14. Governing Law

These Terms & Conditions will be governed by and interpreted in accordance with the laws applicable to Pointknown, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute relating to the use of this website will be subject to the jurisdiction and venue required or permitted by applicable law.

15. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary to make it enforceable where permitted, and the remaining provisions will continue in effect.

16. Contact Us

If you have questions about these Terms & Conditions or about Pointknown's website, please contact us.

Questions about these terms?

Email us at projects@pointknown.com or visit our Contact page .